Catastrophe Village Set up to Help People File Insurance Claims


In an effort to help the hundreds of people who need to file insurance claims after Hurricane Matthew, a massive mobile claims center is set up at the Home Depot Parking lot on Abercorn Street.

“”Well, so far we’ve seen around 5,000 claims about 90 percent of those  are homeowner type claims, said Justin Tomczak from State Farm.

But State Farm was just one of nearly a dozen insurance companies like Allstate, Nationwide, Travelers and eorgia Farm Bureau that set up tents in the lot on Tuesday.

The companies did so at the urging of the Georgia Insurance Commissioner to offer folks a “one stop shop” in terms of getting questions answered and claims filed.

Robert Sharpe was one of those who came for help. “The neighbor’s oak tree fell down on the roof and busted all the rafters and right on through,” he told me. Sharpe says his hous is unlivable and he’s hoping for “repair costs and even reimbursement for temporary living expenses.”

Sharpe walked away with more information and the promise a claims adjuster is coming back to his home soon.

Ed Zipperer did walk away with a check from his company.  “I had a claim in since Monday but I just got the check so I’ve got people coming tomorrow to do repairs,” he said.

Some even came to file smaller claims for things like spoiled food.  Clyde Sheppard told us she received a check to pay for more than $400 worth of food that spoiled after her electricity went out.

But one man, Charlie Harris, didn’t  leave happy.  He said his $1,400 deductible wouldn’t help him collect on about $600 worth of spoiled food.

For those interested in filing claims in person, the Catastrophe Village is also taking place Wednesday from 9 a.m. to 5 p.m. at 11180 Abercorn Street on Savannah’s south side.

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