Recent reports of scammers impersonating Georgia Power employees has the company reminding customers that you should never provide personal information, like credit card information or social security number, to unverified persons.
The scammers have been impersonating the company in person and over the phone, claim that the customer’s account is past due and their electricity will be disconnected if they don’t provide immediate payment.
In a release by Ashley Stukes, the company explains that Georgia Power doesn’t ask for personal information over the phone.
If you have doubts about the legitimacy of a visitor to your home, it is recommended that you:
- Call local police or 911 immediately.
- Call Georgia Power at 1-888-660-5890 to verify the employee’s ID.
- DO NOT let the individual inside your home or business.
- DO NOT go outside with the individual.
- DO NOT provide them with your account number or any personal or financial information.
The Company also wants customers to know that they never send employees to your home to collect payment and will not ask for you to pay anywhere other than a business office or authorized payment location.
If there is a need for an employee to visit your home for service-related issues, they will be in uniform and present a badge with photo ID, the company’s name and logo. They will also be in a vehicle marked with the company’s logo.
Georgia Power is working with law enforcement to ensure that criminals who pose as Georgia Power employees are apprehended.
For more information on how Georgia Power works to protect customer’s personal information, click here.